ClickFunnels: Frequently Asked Questions (FAQs)

If you have any questions about ClickFunnels or you need instructions on how to maximize this tool, one of the best resources is the ClickFunnels Help Center. The helpdesk is accommodating and they provide videos along with their replies for almost any kind of question that you may have. 

Below are some of the most common frequently asked questions (FAQs) around ClickFunnels. 

How can I build a sales funnel?

You can get a free trial with ClickFunnels to build a sales funnel. Then, follow these five simple steps to create a sales funnel:

  • Design a landing page featuring a single product.
  • Capture customer data.
  • Give an upsell of an offer.
  • Offer a downsize offer, too.
  • Repeat the process. 

 What is ClickFunnels?

ClickFunnels is a software used by entrepreneurs to build online sales funnels, also known as marketing funnels. Entrepreneurs can market, sell, and deliver their products and services online. Anyone can create a funnel easily using ClickFunnels, and it doesn’t require any coding skills. 

Is ClickFunnels a Website Builder?

ClickFunnels is a website builder but not in the traditional sense. It is somewhere between a landing page and a website builder. 

Is ClickFunnels a CRM?

Customer Relationship Management (CRM) is a small part of ClickFunnels. It allows you to manage a relationship with your audience through a campaign tracking software. ClickFunnels is an entire funnel-building platform that includes everything from design, automation, and tracking. 

Who can benefit from using ClickFunnels?

When you own a business and are looking to generate more sales online, ClickFunnels can help you. This software is designed to make online business as simple as dragging and dropping the required components. ClickFunnels allows you to leverage the most powerful tools online to increase your sales and generate more income. 

What are some of the benefits of ClickFunnels?

There are several benefits offered by ClickFunnels. Here are some of them.

 

  • Easy and simple to use. ClickFunnels can make it easy and simple to complete sales and marketing funnel for all your business needs. 
  • Pre-built sales funnels. ClickFunnels allows end-users to deal with a range of pre-designed marketing and sales funnels. All things that have to be implemented are chosen to meet the goals of the user. ClickFunnels offer a wide range of pre-built funnels that you can choose from. 
  • Save money and time. ClickFunnels allows you to save money, time, and effort when organizing marketing and sales funnel. It helps you to set up sales and marketing funnels. 
  • Ideal for internet marketing. ClickFunnels can help you when it comes to selling, marketing, or delivering products and services online. It is the best platform for collecting sales and market leads. 
  • Manage your sales. This software helps you promote and build your customer base all over the world by providing physical or digital products or offering your services. Furthermore, you can track channels easily and sources from which your users are coming from. 

 

Do I need both funnels and websites?

If you have a website, but don’t have a funnel, you need one. If you have a funnel, it will depend on your product or service, whether you need a website or not. 

Do marketing funnels work?

Marketing funnels are proven to be effective. Outside of the web, marketing funnels are used in the business many times.

If you have been to McDonald’s and been asked, “Would you like to add some fries?”, you’re in a funnel. Funnels can attract prospects, lead them towards a purchase decision, and work to convert or upsell them.

Can I earn money with ClickFunnels?

Yes, you can make money using ClickFunnels. ClickFunnels have different ways that you can use to make money. An example is to promote it to others and earn a commission. It is ideal if you don’t have a product or service of your own to offer. 

What does ClickFunnels cost?

ClickFunnels starts at either $97 per month for the standard plan or $297 per month for ClickFunnels Platinum. The choice you make will depend on the features you are looking for. 

Is ClickFunnels legitimate?

ClickFunnels is a legitimate software tool that any business can use. It has changed the lives of several entrepreneurs. Several companies have been successful in using ClickFunnels to create all of their sales funnels. 

Do I need a domain with ClickFunnels?

You do not need a domain when using ClickFunnels. However, you can add custom domains later when required. If you sign up for an account, a sub-domain is given to you, which you can change to anything else as long as it’s available. 

Does ClickFunnels integrate with WordPress?

There is an office plugin available from the WordPress repository that you can use. After installing, it’s very easy to link your funnel pages to display on your WordPress site. 

Does ClickFunnels integrate with Shopify?

You can integrate ClickFunnels with Shopify. Simply log in to your Shopify account in another tab before returning to ClickFunnels. Within ClickFunnels, you can navigate to your Account Menu and click “Integrations.” Type your Shopify store URL into the field and click “Connect Integration.” 

What is a Backpack?

Backpack allows you to create your affiliate program. You can set your commission plans in each sales funnel you create, work on an affiliate scheme, review earned commissions, and pay affiliates with Backpack’s powerful features. 

What is Actionetics?

This is ClickFunnels’ email marketing software. It is only available in the Platinum plan and is fully integrated with its funnel builder. You can try out the platform when you avail of the 14-day trial period. 

What is the best funnel for my business?

If you want to learn more about the types of funnels you can use for your business, you can go to https://app.clickfunnels.com/cookbook to see recommended funnels. 

How do you share a funnel in ClickFunnels?

It is possible to share, duplicate, and save your funnels in ClickFunnels.

  • Choose your chosen funnel.
  • Click on “Share Funnel.”
  • Copy and share the funnel URL. 

Can I use my own email autoresponder?

If you have an existing email list, automation, etc. and you don’t want to use Actionetics, you can use your own email responder with ClickFunnels. ClickFunnels supports several 3rd party integrations with most of the significant autoresponder software. 

Here are some of the commonly used 3rd Party Email Auto Responders directly compatible with ClickFunnels API.

  • Active campaign
  • Aweber
  • Constant Contact
  • ConvertKit
  • Drip
  • GetResponse
  • Hubspot
  • Keap
  • MadMimi
  • MailChimp
  • Market Hero
  • Ontraport
  • Salesforce
  • Sendlane 

How to Contact ClickFunnels Support

ClickFunnels support is generally available Monday-Friday, 9:00 AM – 5:00 PM (EST). Within your ClickFunnels account, choose the Get help from the Help menu. You can also click on the Get Help icon found in the bottom right corner of the screen.

 

Common Terms Used in ClickFunnels

If you are new to internet marketing or sales funnel, here are some commonly used terms in ClickFunnels.

  •       Follow-Up Funnels

It is the native autoresponder system of ClickFunnels. It allows you to set up your follow-up emails, send broadcast emails, and perform various other functions with your contact. 

  •       Autoresponder

This is a program that sends pre-written emails in a set sequence. It can be programmed to send automated emails when somebody provides you their email address in an online form. It can also send out follow-up emails or broadcast at different time intervals or set dates. Beyond ClickFunnels’ internal Follow-Up Funnel System, the members can connect with a 3rd party system if they are using one already. 

  •       Backpack

This is ClickFunnels’ internal affiliate management software. It allows you to earn affiliate commissions when you refer others to join ClickFunnels and use the software. 

  •       ClickFunnels Platinum

The full software suite of ClickFunnels includes ClickFunnels, Follow-Up Funnels, Backpack, and FunnelFlix training. 

  •       Optin

It is also referred to as “opt-in” or “opting in.” It occurs when a visitor on your funnel provides their email address and submits it. It is a core function for most funnels since getting contacts to opt-in to your email list allows you to follow up with your autoresponder. 

  •       Payment Gateway

It is a merchant service provided to businesses that allow them to accept credit card payments. In ClickFunnels, you need to sign up for a payment gateway to receive payments in your funnels. 

  •       Sales Funnel

In digital marketing, a sales funnel refers to a series of webpages that lead a visitor to a specific outcome. The result can vary depending on the industry. Still, the focus is always on leading them towards the next step in the sales process.

Want to learn more? We have written an extensive article on everything you need to know about ClickFunnels